Refund Policy

Refund requests for online orders must be submitted within 24 hours. Processing typically takes 3-5 business days upon approval.

At Il Paradiso Restaurant, we strive to ensure every meal is perfect. If you are not satisfied with your online order, please review our refund conditions below:

Orders that are missing items or have incorrect preparations are eligible for a full or partial refund.
Refund requests due to flavor preferences are handled on a case-by-case basis.
Cancellations made after the order has entered production may not be eligible for a refund.

To request a refund, please contact us at (845) 647-3663 with your order number and a brief description of the issue. We value your trust and will work quickly to resolve any concerns.

We Accept